Chromebook Not finding FindmePrinter

If your having Issues of not being able to find the findme printers from a CHROMEBOOK not a windows machine. 

Follow these steps

1. Have your Chromebook powered on and connected to the Schools Network
2. Make sure you save any important download information to your Google drive, for these will disappear if not backed up to Google drive.
3. Press and hold the power buttons for 2 or 3 seconds, after holding the power button for a few seconds you should see a few options pop up
4.  Click on Sign out
5. After this step you will be signed out and back to the login screen
6. From here you click on the arrow beside your name and a drop down box will appear
7. From here you will need to click Remove account. Once you click remove account, you will get another notification asking you if you want to remove account, you will click again on remove account.
8. Once step 1-7 are done you should be on the Login Screen. 
9. From here you will enter your school email address and password.
10. Once you sign in, I would wait at least 3 to 5 minutes before trying to navigate through google to print. 
11. Once you get to the file you want to print, you will see this box
12. you will want to click on the arrow beside "Save as PDF" this will open a drop down menu
13. You will want to click on see more.
14. From here you want to scroll down and find your Schools printer and select it.
15. Once you hit print you will see this login screen pop up. you will need to just click Log in with Google or Enter your Active Directory Username and Password.  If you do not know your Active Directory Username and Password, please reach out to us so we can reset it. (Active Directory Credentials are used to Register devices on the Wifi and log in to Windows Computers)
16. *Follow these steps If you have issues with signing in IC after doing these steps. 
17. Go to the School website here is the link https://www.anderson.k12.ky.us/
18. Scroll down near the bottom of the page and click on Infinite Campus 
19. from here you will need to login into IC
20. If you have any further issues question, please feel free to contact us. Thanks