FAQ

Default solution folder, feel free to edit or delete it.

How to change your password with Windows 7
For students, please contact you librarian or STC for help changing your password.   To change your password on a Windows 7 computer: 1. Press Ct...
Wed, 27 Apr, 2016 at 2:32 PM
Airserver not working
The latest version of iOS software requires the latest update of AirServer. You will need to update both the iPad and AirServer software. Feel free to submi...
Fri, 2 Oct, 2015 at 10:07 AM
MAPS testing on a Chromebook
1. Power on the Chromebook. 2. Click on the Apps button at the bottom of the screen. 3. Click on the "MAP Chromebook Testing App&quo...
Wed, 16 Mar, 2016 at 3:06 PM
Google Chrome - this computer will soon stop receiving updates
Problem: When using Google Chrome a banner message at the top says: "This computer will soon stop receiving Google Chrome updates because windows XP an...
Wed, 2 Mar, 2016 at 11:39 AM
Spreadsheet document shows up in a weird text/symbol format
We have found that the download button in office online is broken for spreadsheets. When using this button, the document shows up on in a weird text/symbol ...
Mon, 21 Sep, 2015 at 4:13 PM
Office says I am not licensed to use it
If your copy of office was downloaded and installed from your email account, then Office may not be licensed for use. Microsoft corrected an error with the ...
Wed, 23 Sep, 2015 at 11:39 AM
How to buy an app
The process for buying an app is very similar to buying any other technology.  Research the App. You will want to find the right app for the r...
Fri, 18 Dec, 2015 at 11:07 AM
Printing From an IPAD/IPHONE
Note: We can only support teachers printing from an IPAD/IPHONE to copiers.  1. Download the app called "PageScope Mobile". ...
Mon, 22 Aug, 2016 at 3:22 PM
How to Avoid Malware
Malware is easy to get because the people that write the malware are always finding new ways to spread it. Here are some quick tips that can help avoid...
Thu, 12 May, 2016 at 9:47 AM
Parent Portal
To gain access:  Send an email requesting Parent Portal access to derek.shouse@anderson.kyschools.us or kim.hanson@anderson.kyschools.us Please...
Tue, 2 Aug, 2016 at 10:48 AM