The latest version of iOS software requires the latest update of AirServer. You will need to update both the iPad and AirServer software. Feel free to submit a help desk ticket if you need us to help with this process. 

Some computers get the error during the update that says: Setup Failed because it says Setup requires "Update for Universal C RunTime in Windows" (KB2999226) to be installed... 

A fix to this error is:

1. Download and install the update:

2. Re-run the AirServer update. 


If you have any problems with these steps then please submit a help desk ticket so that we can help you to resolve these problems.